Chatbots in humanitarian contexts
Research on the use of chatbots in humanitarian and civil society organisations.
Research on the use of chatbots in humanitarian and civil society organisations.
Last year we kicked off a project examining chatbot use in humanitarian work, with support from the IFRC and UNHCR. In this post, we share some of the key learnings for humanitarian organisations that emerged from our research.
Over the decade that The Engine Room has been providing support and conducting research, we’ve explored this question of how, in practice, different digital technologies can augment the work of humanitarian organisations.
How can we continue experimenting with technology’s liberatory potential, without sacrificing too much?
In partnership with UNICEF, we looked into predictive analytics specifically in relation to children. Read our report.
Questions and answers from a session held at Rightscon: ‘Using data ethically in humanitarian, human rights, and open source investigations’.
At the outset of our research project on digital ID, we aimed to design consent and data management processes that uphold the dignity and rights of the communities in our study
What we’re looking forward to exploring in 2020 when it comes to civil society and technology.
Though we’re increasingly focusing on the biases within technology, we shouldn’t turn away from the human decisions that put them there.
Our new report outlines the ways biometrics are being used in the humanitarian sector, and reviews the context in which Oxfam is deciding whether (and how) to integrate biometrics into its programmes.
This post was originally published on the Making All Voices Count blog.
We worked with Robin Pierro to create an introduction on using satellite imagery for human rights monitoring.
We’ve just finished working with a partner to create an introductory guide to investigative web research. As part of our aim to encourage shared, open documentation about the use of technology in social change, we’re publishing it so that other people can use it too. The guide is designed for researchers, activists and journalists who […]
Messaging apps are the fastest growing form of digital communication ever, with smartphone ownership rising rapidly around the world and messaging becoming many people’s favourite way to communicate. But what does this mean for humanitarian organisations? Our new research report, produced in partnership with the International Committee of the Red Cross (ICRC) and the messaging […]