Report: chatbots in humanitarian contexts 

Olivia Johnson
Barbara Paes
Laura Guzman

This research looks at the types of chatbots that have been used by humanitarian and civil society organisations, why they were introduced, and what challenges were faced in implementing them.

Technology in the service of justice

Julia Keseru

How The Engine Room aspires to approach our own technical choices with an explicit focus on justice and anti-oppression.

Technology and legal empowerment around the world

Tom Walker

We partnered with the Open Society Justice Initiative to research how legal empowerment actors worldwide are using technology to give people information about the law, connect them with legal advice, and provide them with legal services.

Stop assuming, start questioning

Nonso Jideofor

One way to hit the needed balance of ambition and practicality is by starting with the basics: understanding and defining the problem you want to address.

Don’t reinvent the wheel, refine it

Laura Guzman

At The Engine Room, we believe in collaboration and sharing resources to build technology. Reusing existing tools is a great way to develop solutions that are tailored and affordable, immediately useful and sustainable.

Share more, build less

Guest author

We see a lot of organisations looking for support with a technology project. The majority we see fall short of addressing project needs and don’t tap into the power of sharing and collaborating.

Announcing our new research on humanitarian futures for messaging apps

Tom Walker

Messaging apps are the fastest growing form of digital communication ever, with smartphone ownership rising rapidly around the world and messaging becoming many people’s favourite way to communicate. But what does this mean for humanitarian organisations? Our new research report, produced in partnership with the International Committee of the Red Cross (ICRC) and the messaging […]

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